THEY SAID*

THE TAKE / THE TAKE / 7 SEPT 2026 / 3 MIN READ

PepsiCo didn't run a pitch. Your next client might not either.

PepsiCo moved roughly $1.7bn of global media to Publicis after a capabilities review, with no pitch. Read it as the end point of reputation deciding before the RFP, and a preview for independents rather than holdco gossip.

On 2 September, Adweek reported that PepsiCo had moved its consolidated global media account to Publicis Groupe without a pitch, after a "capabilities review" - roughly $1.7bn in global spend, taken from an Omnicom relationship more than 25 years old. I read it as the clearest statement yet of where agency selection is heading at every size: the decision was made on reputation, and the pitch was simply left out.

That matters more to a UK independent than the holdco chess game most of the coverage has focused on.

The coverage is about Coke. The lesson is about the pitch.

Campaign ran the headline plainly: PepsiCo appoints Publicis Groupe to global media without pitch. Almost everything written since has been about the consequence. Publicis withdrew from the Coca-Cola media pitch it was already in, and The Drum's follow-up spent most of its length on what Coke does next with a two-horse race that now has one horse.

That is a good story for holding-company watchers. For an independent founder, the part worth sitting with is the phrase "capabilities review".

A capabilities review is a buyer looking at what an agency has already demonstrated and deciding it has seen enough. No brief, no chemistry session, no second round. The evidence was assembled before anyone picked up the phone, most of it in public, over years.

The pitch was always the last step, not the decision

Every pitch has run a softer version of this. The longlist is drawn from names the buyer already recognises. The shortlist is the agencies they already half-trust. The pitch itself mostly confirms, or occasionally disturbs, a view formed well before the brief went out.

PepsiCo removed the confirmation step. That is the logical end of a process in which reputation decides before the RFP: once the buyer is confident enough in the view it already holds, the pitch stops earning its cost.

It is also not a one-off. The Drum points out that Publicis took Microsoft from Dentsu in April, also without a pitch. Two of the largest media moves of the year have now happened without the ritual the industry treats as the way business changes hands.

This does not stay at the top of the market

The obvious response is that this is how $1.7bn clients behave with holding companies, and it has nothing to do with a mid-sized UK brand choosing between four independents.

I think that underestimates how much the mechanism appeals further down. Pitches are expensive for the client too - in senior time, in procurement effort, in the months of drift while a decision is pending. A marketing director who already knows which agency they rate has every incentive to skip the process, and a direct appointment after a few conversations is much easier to justify when there is a public record to point to.

When there is no pitch, the only thing being judged is what the client could already see.

That means the work that is on record, and where. The named people at the agency and whether they have visible, specific views. Third-party signals a buyer can repeat to a CFO without sounding like they have been sold to. What an AI engine says when someone asks it which agencies are good at the thing they need.

The uncomfortable part for independents

Independents have long treated the pitch as the equaliser. It is the one room where a smaller agency can out-think a bigger one on the day, and plenty of founders have built their new-business model around getting into it.

If the room goes, so does the equaliser. An agency whose case is only really made in person has nothing for a capabilities review to find. It is the credibility gap between shortlisting and being believed, with the step that used to close it removed.

The agencies that benefit are the ones whose reputation does the persuading while they are not in the room - through trade coverage, awards, rankings, and a website that holds up when someone senior visits it with a decision already half-made.

The next client you would have won in the room may simply appoint whoever it already believed. If your agency would not survive a capabilities review conducted from a browser, that is the work we do.

WRITTEN BY

Fayola Douglas, founder of They Said

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