GETTING GROWING / THE ANSWER / 29 JUL 2026 / 4 MIN READ
How do you announce agency growth during a downturn?
You announce it by naming what specifically grew and what specifically shrank to make room for it. Vague growth stories now get filed as either denial or contrast-marketing, and neither is the read you want.
The short answer: name what specifically grew and what specifically shrank to make room for it. Growth announcements in 2026 that don't do this get filed by editors and clients as either denial ('but everyone else is cutting?') or contrast-marketing ('congratulations on other people's misery'), and neither is the read you want.
That's the mechanic. The rest of this post is why the old announcement template stopped working, and what to say instead.
Why the old template broke
The template most agencies still default to reads: 'Agency X is delighted to announce three senior appointments and continued client growth.' No context. No sense of what changed to make the growth possible. Written the same way whether the industry backdrop is good or bad.
That template worked when the industry was, on average, growing. It stopped working when the average moved decisively the other way. In an industry where the IPA has just reported creative-agency headcount down 14.3%, a 'we're growing' announcement without context reads as either implausible or insensitive, depending on the reader.
Editors treat it the same way. A generic growth release lands in the same folder as a client-win press release - filed for the round-up, no coverage, no follow-up.
What 'specifically grew and specifically shrank' means
Real growth stories have shape. Someone somewhere made a choice about what to invest in and what to stop doing. The stories that read well tell the reader what that choice was.
Three ways to give a growth announcement shape without sounding boastful:
Name the function. 'We hired three strategists this quarter because we moved to a strategy-first pitch model and needed the bench.' That's a specific investment against a specific decision. The reader learns something about the shape of the agency.
Name what you stopped. 'We closed our paid-social studio in June to focus on earned and owned. This hire is what that focus enables.' The trade-off is part of the story. Announcing the addition without the subtraction reads as sleight-of-hand to sophisticated readers.
Name the client mix. 'Our fintech portfolio grew from four accounts to seven this year - the hire is a fintech-native strategist to service that growth.' The category context makes the hire load-bearing rather than generic.
Any one of these three moves takes a bland release and gives it editorial pickup potential.
What not to do
Three failure patterns show up consistently in agency growth announcements landing at trade editors this year:
- Announcing a hire against no context. The hire is presented as a good thing in isolation. Every reader is asking 'why now?' and the release doesn't answer.
- Announcing multiple hires as if they're one. 'Six new joiners across account, strategy, creative and production.' That's six separate stories being underpitched as one bland list.
- Announcing the hire and the client win in the same release. The two stories share nothing structurally. The release confuses both.
Each one is fixable. Most agencies don't fix them because the template is what the industry has always used and nobody has told them the template is what's failing.
The tonal problem, honestly
There is a tonal problem underneath all of this. Agency owners hiring in July 2026 are aware that other agencies are letting people go this month. They don't want to look like they're rubbing anyone's nose in it. So the announcement gets softened, the specifics get stripped out, and the release becomes generic.
That instinct is decent. It also produces the exact release nobody covers.
The way to announce growth without triumphalism is to name the trade-off. Specificity earns dignity in a way vagueness never does.An agency that says 'we're hiring for X because we stopped doing Y' is telling the industry it made a choice, thought about it, and can defend it. That reads as leadership. An agency that says 'we're delighted to grow the team' reads as either lucky or dishonest, depending on who's reading.
The channel-by-channel version
The specifics change by surface. The principle doesn't.
In the press release. Lead with the function, the trade-off, and the client-mix context. Save the 'we're delighted' language for the CEO quote, and even there make it about a decision, not a feeling.
On the founder's LinkedIn. Post the story in first person. Name what changed inside the agency to make the hire necessary. Answer the 'why now?' question in the second sentence, not the tenth.
In client emails. Tell current clients directly, and tell them how the hire changes what they get. Not because they'll ask - they mostly won't - but because they'll notice next quarter, and it's better if the change comes with your framing on it.
The three surfaces reinforce each other when they're aligned. The generic release, the LinkedIn brag, and the CC-your-clients email are three different mistakes, and agencies routinely make all three at once.
The honest close
Growth this year is worth marking. It's also a thing that gets watched, both by editors looking for pattern breaks and by clients working out which agencies are still healthy.
Both audiences respond to specifics. Give them the specifics and the announcement does more work than the template it replaces.
WRITTEN BY
Fayola Douglas, founder of They Said